Shipping fee adjustment
You'll be charged NTD$200 dollars when the order is under NTD$1,500 dollars.
Shipping fee adjustment
You'll be charged NTD$200 dollars when the order is under NTD$1,500 dollars.
Register to Get Rewards Points
Sign Up as a member can get 200 reward points (1 point = USD$1) for discount and accumulation.
How long does it take to charge T1 Plus?
It takes 2.5~3 hours to charge each time, it's fully charged when LED indicator goes out. (Please fully charge the product before first use.)
How long can T1 Plus be used for charging once?
20-25 minutes.
How can the T1 Plus body case be cleaned?
A soft, dry cloth is recommended. Detergents are not recommended.
Do I need to use up the power before recharging it?
For a longer battery life, it's recommended to recharge it when LED indicator turns red.
Where should I store T1 Plus when I am not using it?
It is recommended to store it in a dark and flat place where is not exposed to direct sunlight.
Can I use solution from other brands in T1 Plus instead?
No. Because it is impossible to confirm whether the solution from other brands can cause damage to the machine with its residual.
Can I add essential oils or other fragrances in T1 Plus?
No. It will cause unknown damage to the internals of the machine.
What is the distance recommendation when using T1 Plus?
The spray distance can go up to 2.5 meters. Please stay within this range when using.
Does the sprayed area or appliance need to be wiped again?
The water droplets are very fine and can be air dried. No need to wipe after spraying.
Can I spray it directly on clothes or textiles?
The droplets from the diluted solution are very fine, so it's fine to spray on clothes and textiles.
Can I bring the product abroad? Can I check it in with my luggage?
You can take it abroad, but the lithium battery must be carried on board.
Do I need an adaptor to use it in different countries?
No adaptor is required, but it must be matched with a local plug converter.